The resident maintenance playbook
What residents can expect
Residents can contact Turnkey for repairs, lease questions, account questions, access scheduling, and move-out coordination.
What helps us move faster
- Property address and unit details
- Clear notes about urgency
- Access windows, pets, parking, or gate codes
- Photos when helpful
What happens next
Requests are reviewed by category, urgency, property access, vendor requirements, lease responsibility, and owner approval requirements.






Justin Case . April 8, 2025 at 7:38 am
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